ANSWERING THE PHONE
Hello, Carla Rodriguez speaking.
Good morning. Tiger Ltd.
I'd like to speak to Martin Krause, please.
Could I have the sales department, please?
This is / My name' s Karin Nordby.
Karin Nodby speaing.
STATING YOUR PURPOSE
I'm calling about...
The reason I'm calling is ...
Could we meet on Monday at 11:00?
How / What about June 12th?
Is 9:30 convenient / OK?
That's fine / OK for me.
Sorry, I can't make it then.
Good. So, I'll see you on the 8th.
Thank you. Goodbye.
Right./ OK, then.
That's great, I'll see you...
I'm afaid I can't come on Friday. I'm very busy that day.
I'm sorry, I can't make it on Tuesday. I've got something on that morning.
We've got an appointment for ten o'clock, but I'm afraid something's come up.
Could you fix another time?